Product help
Describe what happened and include the page URL, your browser and any error message. Please leave out private photos.
Email supportHERE TO HELP
Let’s work it out.
Questions about an effect, your data or a content concern? Contact the AirapVideoMagic operator by email.
CUSTOMER SUPPORT
support@airapvideomagic.comOne address for product help, billing, privacy and safety reports.
Billing & refunds
Include the purchase email, order date and order or job ID if available. Keep the browser used at checkout so you can access your order status.
Email supportPrivacy request
Tell us whether you need access, correction, deletion or another privacy action, and which information the request concerns.
Email supportContent or rights report
Include the relevant URL or identifier and describe the issue or right involved. Do not send explicit imagery or unnecessary identity documents.
Email supportWhat happens next
Your email reaches our support inbox. Replies may come from the operator’s Gmail address, so check your spam folder too. We do not currently offer live chat or a guaranteed response time. Privacy requests follow applicable legal time limits.
These links open your email application. Nothing is sent until you send the email there. Never include passwords, verification codes or full card numbers.
About your orders
The studio previews photos on your device before you consent and continue to checkout. New AI videos are created after verified payment; recorded examples demonstrate effects. Hotel Lobby AI orders remain with that service; use Hotel Lobby AI support for those purchases.
Read the content policy